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How to become a dealer
If you want to become a Micropoint SA Dealer, you must be a reseller of computer equipment; we do not sell directly to the public.
If you are a Reseller, you need to complete a Dealer Application form and return it to us with a copy of your ID, a cancelled cheque and your company registration documents.
Should you be approved for a Dealer Account, you will receive a confirmation letter with your account details. Please note that all purchases are strictly Cash or by Electronic Funds Transfer for an initial period of 3 months. Thereafter active Dealers may apply for terms.
Should you wish to apply for terms, please email a request (on a company letterhead) to your local branch, stating terms and amount required. In return, they will email you a credit application form. When we receive the completed credit application, your details will be sent to Credit Guarantee Insurance Corporation of Africa Ltd. C.G.I.C. will then issue us a Credit Cover. This will determine your payment terms and credit limit with Micropoint SA.
Our warranties
Our warranties are very standard and all products have a 12-month warranty from date of purchase (unless otherwise specified).
Should the product be defective within the 7 days of purchase, it will be replaced after being tested by our technical staff.
Consumables and software do not carry any warranty.
Batteries and Chargers carry a 6 month warranty.
Physical Damage and tampering with barcodes voids all warranties.
Our return policy
We have a 48 hour full credit policy, however the package must be complete and in original condition.
After the 48-hours and to a maximum of 14 days from date of purchase, we will charge a minimum of 20% handling fee. The package must be complete and in original condition.
Unfortunately no credit will be issued for products that are older than 14 days.
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